It’s about time.
That is, it’s time to stop wondering and visit the “About” section of our website if you have questions about Santander Consumer USA (SCUSA), the Dallas, TX-based consumer lender.
We’ll tell you most everything you need to know, whether you’re a borrower with a long-term relationship to SCUSA or the company has just begun servicing your auto loan originated elsewhere.
And it all starts with the About section, where SCUSA provides customers links to a company overview, fact sheet, press room, financial overview and our blog, as well as information about the company’s charitable foundation, internships, careers and customer-facing social media channels.
Why does this matter to SCUSA customers and interested non-customers, alike?
Quite simply, the section is useful, attracting almost 400,000 new users last year, piling up 800,000 online sessions, and on track for about 500,000 new users and one million sessions this year.
Even if most of the sessions are the “Contact Us” page, we know we’re connecting with our customers.
It’s not hard to appreciate why the page generates so much traffic since it contains mailing addresses, phone numbers, business hours and other information useful to customers and others.
The Overview, meanwhile, tells the story of the small group of entrepreneurs in the auto industry, including the company’s former chairman and CEO, who started out in 1995 after leaving the dealership environment to focus on the finance side of the industry. That startup’s growth to a multi-billion-dollar enterprise and part of a global bank (Santander Group) is a classic American success story.
Of course, there’s a lot more to that story, including the company’s initial public offering in 2014.
For even more about Santander Consumer USA, visit the Investors section, which provides news, events, financial information (including quarterly and annual reports), stock information and more.
Other About pages and brief descriptions include:
The Santander Consumer USA Inc. Foundation collaborates with government and other nonprofit agencies to support initiatives in the areas of health care, education and poverty intervention.
This provides a link to the SCUSA Career Center for a growing company in the U.S. auto finance industry.
Information on the successful summer program now in its third year.
Another way of connecting with our customers, the blog offers information useful to car shoppers and customers, alike, as well as company activities of general interest.
Literally, what more could you ask?