Help and Support

If you need help, you've come to the right place. Check out the resources below, and contact us if you need additional assistance!

What happened to Alphera?

Alphera Financial Services recently reached an agreement with Santander Consumer USA, one of the nation’s largest third-party servicers of vehicle retail installment contracts (auto financing), to…

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What are my next steps?

In most cases you won’t need to do anything except change where you send your payment. See our payment options. You will receive a letter with…

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