Your partner in profitability

Sign in to the Dealer Portal to review your dashboard! And scroll down to read more about exciting things we’re doing for dealers.

Your success is our priority

Our commitment to your dealer experience is stronger than ever

We look forward to the road ahead and finding even more ways to better serve you.

$60 Billion loans serviced by our industry-leading
service platform
14,000 active franchises dealer relationships
135 Dealer Relationship Managers across the U.S.

Santander Consumer is part of Santander US and Banco Santander, a leading retail and commercial bank founded in 1857 and headquartered in Spain. With a proven track record via programs that included Chrysler Capital and Drive®, Santander Consumer is dedicated to helping more consumers finance the purchase or lease of a vehicle.

Dealer Enhancements

From leads to funded contracts, the Santander Consumer USA team is working for you.

200% average ROI* for dealers enrolled in the Santander Consumer USA Preapproved Direct Mail Program
73% of applications submitted are approved
5 seconds is the average time it takes a funding associate to answer an inbound call
96% of **complete contract packages fund on the same day they are received

A better experience through people

Sales, Credit, and Funding aligned by market to better serve you

Enhanced dealer-to-buyer ratio by adding staff

Training to build skills beyond the everyday mechanics of the job

A better experience through technology

Digital contracting with Dealertrack

The Chat Feature available on the Dealer Portal

Unlimited rehash capability via the Dealer Portal

A better experience through feedback

Your feedback via the Dealer Portal Dealer Survey Link

Direct mail program redesign

Continuous review of pricing and programs to ensure competitiveness

Vehicle Payoff

Get the payoff information
you need quickly and easily

Dealer Contact Information

Drive business more efficiently
with the right people to help

Contact Us

Exciting Features

currently under development

Dealer rewards program

In recognition of the business you send, the program will have loyalty benefits and more

In-market leads program

Identifying existing customers who may be ready for a new vehicle and providing your dealership the lead information

All-new Dealer Portal

Redesigned and built with features based off feedback received from you

Opt-in for SMS/Text Messages

Never miss an important text alert! Update your preferences or ask your DRM today.

Get started today!

If you are not currently a Santander Consumer dealer, complete this simple form and a Dealer Relationship Manager will contact you.

Partner With Us

What to expect from your Dealer Relationship Manager

Incremental Business

We can help you put more deals together, while staying up to date on our credit policies.

Dealer Portal Training

Learn how to utilize your dashboard for a quick business update and maximize profit on every deal with the rehash tool.

Marketing Opportunities

Generate new traffic to your dealership via our direct mail program.

Faster Deal Processing

Get help creating clean packages while staying current on our funding policy and requirements.

Dedicated Point of Contact

A dedicated resource for important industry news and updates, policy and program changes, regulatory requirement reminders, product launches, etc.


Our Thanks


Thank you for your feedback. Because you have shared your thoughts, we continue to make significant improvements in strategic areas. And we are confident that, as we move forward making your experience and your voice our top priority, we are headed in the right direction.