Contact Us

Call Us Toll Free

Call: (888) 222-4227

Indirect Funding

Call: (800) 877-4696
Fax: (800) 215-7221

Credit

Call: (888) 540-5626

Dealer Advocacy

Call: (866) 557-8428

Roadloans Funding & Credit

Call: (888) 276-7202
Fax: (800) 609-1730

Regular Mailing

Pay-off checks and customer payments

Santander Consumer USA
P.O. Box 660633
Dallas, TX 75266-0633

Backend Products & Lien Holder

Santander Consumer USA
P.O. Box 961288
Fort Worth, TX 76161

FedEx Overnight Mail & Contract Packages

Santander Consumer USA
eDocs Program, Suite 2039
4054 Willow Lake Blvd
Memphis, TN 38153

UPS and Regular USPS & Contract Packages

Santander Consumer USA
eDocs Program, Suite 2039
3268 Progress Way
Wilmington, OH 45177

Overnight Mailing

Pay-off checks and customer payments

Santander Consumer USA
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247

First Payment

Payments before a deal is funded

Santander Consumer USA
5201 Rufe Snow Dr.
Suite 400
North Richland Hills, TX 76180-6036

Charge Back

Santander Consumer USA
P.O. Box 306319
Nashville, TN 37230-6319

Overnight Charge Back

Santander Consumer USA
C/O Pinnacle Bank
Attn: Lockbox Services – Baggage Building
111 10th Avenue South, Suite 200
Nashville, TN 37203