Contact Us

Please feel free to contact us in the following ways.

Phone Numbers

Customer Service

(888) 222-4227

Hours (Central Time Zone)

Monday – Friday 7 a.m. – 9 p.m.

Saturday7 a.m. – 5 p.m.

Titles

(800) 526-0157

Hours (Central Time Zone)

Monday – Friday 7 a.m. – 5 p.m.

SaturdayClosed

Adjusted Independence Day Hours

Monday, July 4, 2022 Closed

b. icons / 05. services / SERV008 | business store Created with Sketch. Mailing Addresses

Main Address

Santander Consumer USA Inc.

P.O. Box 961245

Fort Worth, TX 76161-1245

Payment Address

Santander Consumer USA Inc.

P.O. Box 660633

Dallas, TX 75266-0633

Employment

Check out careers

Need More Help?

Check out our FAQs

Improving Your Experience

Santander Consumer USA strives to provide our customers with the best auto financing products and services. If you have a complaint or concern, please let us help by contacting us through one of the options below.

Chat with Us

Select the Chat button under the Help & Support tab when you are logged into MyAccount. You can type “live agent” and select Complaints as a reason to chat with a live agent. Customer service agents are available for live chat Monday through Friday 7 a.m. to 7 p.m. CT.

Send Us a Message

Select the button to Send Us a Message under the Help & Support tab when you are logged into MyAccount. You will have the option to select Complaints as the subject of your message.

Call Us

Customer service phone agents are available Monday through Friday 7 a.m. to 9 p.m. and Saturday 7 a.m. to 5 p.m. CT at (888) 222-4227.