Making your monthly car payment used to be complicated.
Even when money was not an issue.
Fortunately, that’s not true anymore when you discover how to make your car payment easier with user-friendly MyAccount and paperless statements at Santander Consumer USA (SC).
MyAccount will take your car-payment experience to a new level, with easy navigation, seamless payment options and a convenient mobile experience – and paperless statements.
Manage your SC account online
Manage your account online 24/7 from any connected device by signing up for MyAccount – and paperless statements – following simple step-by-step instructions on our website, SantanderConsumerUSA.com.
Your account access enables you to:
- Log in from any device
- Make a payment
- Get your payment history and due dates
- Sign up for paperless, electronic statements
- Obtain payoff information
- Update your account
“Making it easy for our customers to make payments is our priority with MyAccount,” said Randy Bockenstedt, senior director of Collections at SC. “Our customers can set up auto pay and that’s one less task they have to remember to do each month.”
“The user-friendly website should provide a satisfying customer experience,” he said.
Reduce your paper trail at MyAccount
At MyAccount, SC provides you the option of receiving your monthly statement electronically via email instead of getting a paper statement – a simple, smart way to tidy up your monthly stack of bills.
It pays to go paperless in more ways than one:
- Less clutter by printing only the statements you need.
- It’s convenient, saving time by managing your account on a computer or mobile device.
- It’s hands free so you don’t need to stress about mail piling up in your mailbox.
- Going paperless is environment-friendly, preserving trees and reducing your carbon footprint.
And signing up for electronic (paperless) billing with Santander Consumer USA is easy: (1) log on at MyAccount; (2) choose the “Go Paperless” option; (3) select “Electronic” under “Statement Preferences,” and (4) click “Save” to lock in your choice.
Then watch your email for the notification that your next statement is available at MyAccount.
Eliminate worry over paper statements
“Our customers are thrilled with how easy it is for them to sign up for our paperless option,” said Zach Munichiello, senior director of Loan Operations. “After answering a brief question at sign in, they eliminate the worry of receiving additional paper in the mail and discover the ease of accessing their statements through our online portal, 24/7.”
“Paperless statements provide awesome perks for our customers,” said Lori Millard, senior director of Customer Service. “They can benefit with easier access to their monthly statements. Paperless customers also can stop worrying about when they will receive their statements – or the possibility of missing a payment because a statement was lost in the mail.”
“Statements go straight to my inbox, so there’s no chance of anyone misplacing them,” said one customer after his wife won our recent Paperless Pays Sweepstakes.
“In today’s world, having that information at our fingertips is vital,” Millard said.
Easy-to-read MyAccount dashboard
Get an Account Summary, including Amount Due, Next Payment Due date, Account Balance, Account Maturity date and more on your easy-to-read dashboard.
But, wait, there’s more:
- Need to change your password, email or other personal information? Do that quickly and easily through your Account Profile link in the navigation bar.
- You want a Payoff Quote? No problem. Just click on the link under the account balance.
- Transaction History? At your fingertips in the navigation bar.
- Past Statements? Ditto.
And it’s all mobile friendly, so you can check your account when it’s convenient for you.
Easy-to-use Account Profile
The navigation bar provides links to your Profile, including notification preferences and contact information, a Contacts link that allows you to add new or alternative contact information to your Santander Consumer USA account, and Employer information.
Completing these sections is the easiest way to ensure that we can contact you with account-related notifications – including payment reminders – and other information in the way that suits you best.
And you can return to the Account Summary page quickly and easily from any section.
“MyAccount and paperless statements reinforce our corporate values of Simple, Personal and Fair by simplifying the way in which our customers can manage their accounts online,” said Bockenstedt.