Auto finance customers thank Santander Consumer USA for helping

At Santander Consumer USA (SCUSA), we provide financing for people looking to get into a new vehicle. One of the best things about working at an auto finance company is hearing from happy customers. In fact, we receive Santander reviews from people every day telling us about their car-buying experiences.

The customer feedback is great to hear because we are car people ourselves. We understand that the automobile is one of the biggest investments a person can make, and one of the things that people get the most passionate about. (Next to college sports teams, of course).

Take customer LaDonna, from Las Vegas, for example. Here’s what she had to say about her experience with Santander. “I have experienced a great deal of assistance and flexibility when dealing with you under financial stress. Because of that, I have had my loan with you for three years now. Thank you for helping me when no one else would approve me.”

A particular vehicle is an extension of our personalities. Some people choose a vehicle in the color of their favorite football team. Some add accessories to the interior to give it a personal touch. And still others choose to let other driver’s know their opinion on a particular topic through a sticker on the back bumper. No matter your choice of vehicle or way of expressing your personality, there’s no denying the fact that people love their cars. And they get excited when talking about them.

We hear from customers on a regular basis who are thrilled with their new set of wheels financed through Santander. These Santander reviews from customers provide valuable insights into how we can better do our job and how we might be able to help customers in the future.

Other recent Santander customer comments include, “The customer service agent I spoke with was very knowledgeable, nice, funny and polite. It was a pleasure to speak with her.” And, “I was very pleased with the service that was provided to me by the Santander agent. I think he needs some type of recognition for doing such a great job with me.”

Then there’s Santander customer Rusty. He recorded a video testimonial sharing his joy of not only getting a new car, but getting a second vehicle (and a second chance at financing) through Santander. Watch Rusty’s video here:


Our Facebook, Twitter, Google+, YouTube and other channels, all serve as outlets for people to provide Santander reviews about their experience with their vehicles the financed through Santander.

It’s these stories and more that make working in customer service at Santander so rewarding.

If you have a new automobile you got financed through Santander, we’d love to hear from you. Just contact us through our various social media channels or call customer service directly at 888-222-4227.

More Like This

Where U.S. vehicle safety issues are anything but marginal
August 8, 2014

Where U.S. vehicle safety issues are anything but marginal

IIHS. It’s a four-letter word – OK, an acronym, actually – that would scare the living daylights out of you if you were a four-wheeled vehicle. Because IIHS, the Insurance Institute for Highway Safety, crashes vehicles as its principal function….