Regular mail payoff checks to: Santander Consumer USA Inc. P.O. Box 660633 Dallas, TX 75266-0633 Overnight Mail for payoff checks should be sent to: Santander Consumer…
Help and Support
Topic: Online & Other
I made a data entry error and paid an incorrect amount and/or used the wrong type of payment method. What can I do?
Please contact us toll-free at (888) 222-4227 and explain the situation to a service representative. Your representative and, if necessary, a supervisor will determine if a…
I tried to use the online payment site, but the system is not recognizing my account number, date of birth and/or Social Security number. What’s happening?
We apologize for the inconvenience. Please give us a call at our toll-free number, (888) 222-4227 so that we can verify your information.
Was my online payment received? How do I know?
Successful online payments receive a confirmation number by the payment system. It is important to record this confirmation number for your records until you confirm that…