DRM - SC Sales Survey - Santander Consumer USA

The following survey is designed to measure the time given to each of the initiatives outlined below.

Please give careful consideration to how many hours, per 40-hour week, you dedicate to each item listed. For example, if you work on title issues 10 minutes per day that would roughly equal 1 hour per 40-hour week.

Your accuracy in this feedback, as well as your time in providing it, is appreciated!

Name (optional):

How many hours a week do you spend on the following:

Managing Current Business Relationships

Developing New Business Opportunities within your Market

Selling Our Program and Products to Dealers:

Selling Small Business

Floorplan Discussions

Funding (Funding Support, Contracts in House, Image Uploads, Stop Return Requests, etc.):

Credit Issues (Conversations with Buyers, etc.):

Dealer Management (Actions Plans, Sales Discussions, Profitability, etc.):

Fraud Related Items:

Dealer Maintenane Issues (Dealer Onboarding, Buy/Sells, etc.):

Titles (Outstanding liens, CTC's, Lien Releases, etc.):

Dealer Advocacy Issues:

Dealer Management Records (ACH/Banking updates, DBA Name updates, Contact information updates, etc):

Impound Issues (Dealer need unit picked up, impound fee negotiation, abandoned units, etc.):

Legal Matters:

Thank you for your thorough feedback! The information you have provided will be utilized in our constant evolution of our Sales Team as well as SC as a whole.