Help topics
Find the answers you need with ease.
Managing your online account has never been easier
Access your account anytime, anywhere with MyAccount.
Manage your money
Make payments, set up Auto Pay, request a due date change and update your info.- Explore your options
Request changes to your account or chat with our bot for FAQs. - Get key details
Manage paperless billing and view your statements and payment history. - Track what’s important
Check your loan payoff amount, manage insurance claims and more.
Let’s chat
Need help? Existing customers can log in to MyAccount for the fastest way to chat or message us. Our team is ready to assist you!
Give us a call
Customer Service
(888) 222-4227Support Hours:
Monday – Friday7 a.m. – 9 p.m. CT
Saturday7 a.m. – 5 p.m. CT
Send us mail
Mailing Address:
Santander Consumer USA Inc.
P.O. Box 961245
Fort Worth, TX 76161-1245
Payment Address:
Santander Consumer USA Inc.
P.O. Box 660633
Dallas, TX 75266-0633
Build your career
Be part of a team that values innovation, collaboration and helping people prosper.
Media Relations
Media representatives may reach out to our team for questions and assistance.