A release of lien is a document stating a lender’s interest in a vehicle has been satisfied and it may be sent in lieu of a…
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I recently paid off my vehicle; when I can expect my title?
Santander Consumer USA Inc. (SC) releases its lien on accounts that have been paid in full based on individual state rules and regulations. The release of…
I received a letter stating my loan had been purchased and/or is being serviced by SC. What does that mean with regard to my title?
DRIVE FINANCIAL SERVICES, HSBC, ROAD LOANS and TRIAD FINANCIAL SERVICES If you previously addressed your payments to Drive Financial Services, HSBC, RoadLoans or Triad Financial Services,…
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On the login screen, choose “Forgot your password?” and enter the user name associated with the account. You will be prompted to answer three security questions….
I forgot my user name, how do I retrieve it?
On the login screen, choose “Forgot your username?” and enter the email address that was used when the account was created. You will be prompted to…
How do I request payoff information?
On the Request Payoff tab, choose the “Request Payoff” button.
How do I update or add contact, employer or reference information?
To edit contact, employer or reference information, choose the “Edit” option on the respective tab, update the information and “Save Info”. To add contact, employer or…
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