Please call Santander Consumer USA Customer Service at to discuss your situation along with your payment history and ability to further maintain the account going forward.
Help and Support
If you need help, you’ve come to the right place. Check out the resources below, and contact us if you need additional assistance!
Your extension is considered complete once we receive the agreement with the signature of all required parties.
You will receive a confirmation once the extension has been processed. You can always check your account status by visiting MyAccount at: MyAccount.SantanderConsumerUSA.com
We will be sending out documents that you will have to sign and return within 10 days to have the assistance placed on the account. We…
Assistance is based on your unique situation. Please contact Santander Consumer USA Customer Service at to discuss whether assistance is available for your account.
If your account has been charged off or your vehicle deemed a total loss by your insurance provider, your account is no longer eligible for assistance….
There may be an impact on the amount that the gap insurance will cover if you receive an extension. Gap insurance covers the difference between a…
Gap insurance does not cover the deficiency arising from missed payments, including any months that assistance (such as an extension) is received in place of a…