Please refer to your contract for specific information regarding late charges.
Help and Support
If you need help, you've come to the right place. Check out the resources below, and contact us if you need additional assistance!
May I refinance my contract?
Santander Consumer USA does not offer refinancing on existing Santander loans.
If my payment does not clear the first time it is submitted, will the transaction be submitted again?
All payments, whether personal checks, electronic payments or checks by phone may be submitted more than once. A return fee may be assessed to your account…
Do you accept payments by telephone?
Payments can be made by phone using your checking, savings or debit account by calling 1.888.222.4227 toll free. Along with your Santander Consumer USA account number,…
Where should I mail my payment?
If you wish to send a payment in the form of a personal check, cashier’s check or money order via regular mail, please send it to:…