Santander Consumer USA does not offer refinancing on existing Santander loans.
Help and Support
If you need help, you've come to the right place. Check out the resources below, and contact us if you need additional assistance!
If my payment does not clear the first time it is submitted, will the transaction be submitted again?
All payments, whether personal checks, electronic payments or checks by phone may be submitted more than once. A return fee may be assessed to your account…
Do you accept payments by telephone?
Santander Consumer USA no longer can accept payments via an agent. Please use one of our self-service options. Paying through our interactive voice system is FREE…
Where should I mail my payment?
If you wish to send a payment in the form of a personal check, cashier’s check or money order via regular mail, please send it to:…