Help and Support

I need assistance with my account information. How can I chat with customer service?

When you are logged in at MyAccount.SantanderConsumerUSA.com, you will see a live chat link on the top right-hand side of each MyAccount tab. Agents who can answer specific questions via a live chat session are available Monday-Thursday from 7 a.m. to 7 p.m. CT (8 a.m. to 8 p.m. ET) and Friday from 7 a.m. to 7 p.m. CT (8 a.m. to 8 p.m. ET).

If you are unable to access your account, please call our toll free number at (888)222-4227.



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