Dealer Advocacy

Dealer Relationship Managers are the go-to resource to help with most dealer matters. However, our Dealer Advocacy group makes sure our dealers get the support they need to resolve the most difficult issues by looking for win-win solutions.

Please contact the SC Dealer Advocacy group using the form below to describe your issue.

Contact us directly

Call (866) 557-8428
Mon-Fri: 8:00 AM – 9:00 PM, CT
or send us an email

Helpful numbers and addresses

Contact Info

Dealer Relationship Manager

Most questions can be answered by you Dealer Relationship Manager through the contact information provided to you.

Credit analyst

The best way to reach your buyer (other than phone) is to email them using their first initial and last name @santanderconsumerusa.com. Include the application ID number and your question.

Credit hours

Monday to Saturday from 8:00 a.m. to 9:00 p.m., CT
All holidays except Thanksgiving and Christmas.

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