Dealer Relationship Managers are the go-to resource to help with most dealer matters. However, our Dealer Advocacy group makes sure our dealers get the support they need to resolve the most difficult issues by looking for win-win solutions.
Please contact the SC Dealer Advocacy group using the form below to describe your issue.
Helpful numbers and addresses
Dealer Relationship Manager
Most questions can be answered by you Dealer Relationship Manager through the contact information provided to you.
The best way to reach your buyer (other than phone) is to email them using their first initial and last name @santanderconsumerusa.com. Include the application ID number and your question.
Monday to Saturday from 8:00 a.m. to 9:00 p.m., CT
All holidays except Thanksgiving and Christmas.
Can’t find what you need?
Check out our FAQ