Communicating with a big company such as Santander Consumer USA (SC) sometimes can be difficult, even when everyone is trying. But it’s especially important when you owe the company thousands of dollars. As an auto lender, SC must be sensitive… Read more
Santander Consumer USA and financing your next car, truck or SUV
Your next car. That’s what Santander Consumer USA is all about. Do you have excellent credit? A good, stable income? Are you prepared to make a 20 percent down payment (or more) as recommended by financial experts? Then you probably… Read more
Seven steps you can take to reduce chances Equifax breach will hurt you
As bad as you might think the Equifax credit bureau data theft was … think again. It probably was worse than you imagined. The credit bureau, one of the nation’s three major reporting agencies, reported that records of 143 million… Read more
When you need directions, Santander Consumer USA customer service can help
What would we do without vehicle navigation systems such as Garmin and TomTom, and smartphone apps such as MapQuest, Google Maps, Waze and Navigon to get from here to there and back again with the fewest complications? Get lost. Often… Read more
Customer service really matters at Santander Consumer USA
It’s all about attitude. Good. Bad. Indifferent. It really matters. Especially when you need help sorting out an issue with your auto lender. Santander Consumer USA (SC) is working hard to help customers who need it – whether that involves… Read more
How to keep your monthly vehicle payments up to date
Financing a vehicle is a big commitment. In most cases, it’s one of the largest financial obligations people have, second only to a home mortgage or, perhaps, student loans. Santander Consumer USA wants to make it as easy as possible… Read more
MyAccount: One way Santander Consumer USA can make your life easier
A lot of customers – and more than a few interested non-customers – visit the Santander Consumer USA (SC) website daily. Over the past year, an average of 17,565 users come to the site each day, which plays out to… Read more
Eight ways to a better used-car shopping, buying experience – and more
Most Americans buy used cars. For all the attention new-vehicle sales receive each month in the news, the facts are that more than twice as many shoppers purchase preowned vehicles than new. That’s several million shoppers per month trying to… Read more
The many ways we talk to our customers – and they can talk to us
We walk the talk. If the talk is about Santander Consumer USA communicating with customers. We have more channels than cable TV – well, not really, but you get the idea – from our website to social media to email… Read more
Here’s where to find what you need to know about Santander Consumer USA
It’s about time. That is, it’s time to stop wondering and visit the “About” section of our website if you have questions about Santander Consumer USA (SC), the Dallas, TX-based consumer lender. We’ll tell you most everything you need to… Read more