What are my next steps?
In most cases you won’t need to do anything except change where you send your payment. See our payment options. You will receive a letter with a new account number before your account is converted to a Santander Consumer USA account.
For customers using Bill Pay through your bank, you’ll need to cancel your existing Bill Pay schedule that is set to send payments to Alphera. Then, create a new Bill Pay schedule to send payments to Santander Consumer USA.
For customers using Alphera’s EasyPay, your existing Auto Pay schedule will cancel after the last servicing day at Alphera, and you will need to set up a new Auto Pay schedule at Santander Consumer USA by signing in at MyAccount.